Privacy Policy

Declaration on the Collection of Personal Data

This Personal Data Collection Statement (“PICS”) is intended to inform you, in accordance with applicable Personal Data Protection and Privacy Regulations, of:

  • the purposes for which personal data collected by us will be used;

  • the parties to whom personal data may be disclosed; and

  • how you may request access to or correction of your personal data.

This PICS applies to personal data collected in connection with your use of this website (“Website”) or your purchase of products sold through this Website (“Products”).

We reserve the right to revise this PICS at any time by amending this page. You are responsible for reviewing this page periodically. Continued use of the Website constitutes acceptance of any changes.

1. Definitions

1.1 “We”, “us” or “our” refers to RovaxHome, the data user.

2. Data Subjects

This PICS applies to personal data relating to (“you” or “your”):

(a) Visitors – individuals who browse or visit our Website;
(b) Users – individuals who purchase, request, or receive Products;
(c) Contacts – individuals who contact us via the Website, email, or other means.

3. Personal Data Collected

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From Visitors

  • IP address or other unique device identifiers*

(b) From Users

  • Username

  • Account password

  • Full name*

  • Email address*

  • Billing address*

  • Delivery address*

  • Payment information*

  • Telephone number

(c) From Contacts

  • Full name*

  • Email address*

  • Any other personal data voluntarily provided

* Mandatory personal data

3.2 Failure to provide mandatory personal data may prevent us from providing access to the Website, fulfilling orders, or responding to inquiries.

4. Purpose and Use of Personal Data

4.1 We may use personal data for the following purposes:

(a) Provision of Products and Services, including:

  • order management and fulfilment;

  • account creation and maintenance;

  • billing and payment processing;

(b) Website monitoring and analytics, including aggregate statistical analysis;

(c) Personalisation of Website experience;

(d) Website and product improvement;

(e) Research and development, including data analysis and machine learning;

(f) Customer support and communications;

(g) Non-marketing communications, such as order confirmations and shipping updates;

(h) Technical, administrative, and operational purposes;

(i) Data security and integrity;

(j) Fraud prevention and detection;

(k) Compliance with legal and regulatory obligations;

(l) Direct marketing, only where explicit consent has been obtained;

(m) Any purpose directly related to the above.

4.2 Personal data will not be used for other purposes unless:

  • you have provided explicit consent;

  • the purpose is directly related to the original purpose; or

  • permitted or required by applicable law.

5. Disclosure of Personal Data (Transferees)

5.1 We may disclose personal data to:

(a) our employees and officers;
(b) subsidiaries and affiliates;
(c) Shopify Inc. and related service providers;
(d) Payment processors (including PayPal or equivalent);
(e) suppliers and logistics partners;
(f) IT, analytics, cloud, and administrative service providers;
(g) insurers and financial institutions;
(h) professional advisors (legal, accounting, financial);
(i) authorities or third parties as required by law or for fraud prevention;
(j) parties involved in mergers, acquisitions, restructuring, or asset sales.

5.2 Payment processing is governed by the payment processor’s own terms and privacy policies.

5.3 We require third parties to maintain confidentiality and data protection standards.

5.4 Additional disclosures may occur with your consent.

6. Cookies

Our Cookie Policy forms part of this Privacy Policy.

Cookies are used to:

  • ensure website functionality;

  • remember user preferences;

  • analyse website performance;

  • assess user interests and behaviour.

We use session cookies and persistent cookies, including necessary, functional, and performance cookies.

By continuing to use the Website, you consent to our use of cookies unless you disable them in your browser settings. Disabling cookies may affect website functionality.

7. Data Retention

7.1 Personal data is retained only as long as necessary to fulfil its purposes or comply with legal obligations.

7.2 Data will be securely deleted or anonymised after the retention period.

8. Access and Correction

8.1 You may request:

  • access to your personal data; or

  • correction of inaccurate personal data.

8.2 Requests should be submitted using the contact details below.

8.3 We reserve the right to charge a reasonable administrative fee where permitted by law.

9. Direct Marketing

9.1 Personal data may be used for direct marketing only with your consent.

9.2 Data used may include:

  • full name;

  • email address.

9.3 Marketing content may include:

  • product updates;

  • promotions and discounts;

  • website updates;

  • seasonal communications.

9.4 You may withdraw consent at any time by unsubscribing or contacting us.

Contact Us

If you have any questions, requests, or concerns regarding this Personal Data Collection Statement or our data practices, please contact us at:

📧 info@rovaxhome.com

Get in Touch

Have a question or need assistance? We'd love to hear from you.