Contact

Contact Us

Thank you for your interest in RovaxHome.

If you require assistance regarding an order, our products, or any general inquiry, please contact us using the information below. Our customer support team will be pleased to assist you.

Email Support

📧 support@rovaxhome.com
(Please replace with your official support email address)

To help us respond efficiently, kindly include:

• Your order number

• The email address used at checkout

• A clear and detailed description of your inquiry

Response Time

We endeavor to respond to all inquiries within 24–48 business hours, Monday through Friday, excluding public holidays. Response times may vary during periods of high demand.

Orders, Shipping & Customs

For questions relating to:

• Order processing and delivery

• Shipping timelines

• Customs duties, VAT, or import fees

We recommend reviewing our Shipping Policy and Terms of Service, as these documents contain important information regarding fulfillment and responsibilities.

Important Information

• Orders cannot be modified or cancelled once processing has begun.

• Incomplete or inaccurate information may result in delayed responses.

• RovaxHome reserves the right to refuse service in cases of abusive, inappropriate, or fraudulent communication.